TERMS & CONDITIONS

Effective Date: July 3, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website, communication channels, products, and services offered by B J CONSTRUCTIONS (“Company”, “we”, “our”, or “us”). By accessing our website, contacting us through telephone, email, WhatsApp, Rich Communication Services (RCS), or any other digital platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree with any part of these Terms, you should discontinue the use of our services immediately.


1. Introduction

B J CONSTRUCTIONS is a construction and contracting business committed to delivering quality construction, renovation, civil works, interior solutions, project consultation, and related services. We also communicate with customers through digital channels including Meta WhatsApp Business Platform, Rich Communication Services (RCS), email, telephone, and SMS for enquiries, quotations, project updates, customer support, appointment scheduling, and other legitimate business purposes.

These Terms establish the legal relationship between B J CONSTRUCTIONS and every visitor, customer, client, or user interacting with our services.


2. Definitions

For the purpose of these Terms:

“Company” means B J CONSTRUCTIONS.

“Website” means any official website, landing page, online portal, or digital platform owned or operated by B J CONSTRUCTIONS.

“User”, “Customer”, or “Client” means any individual, business entity, or organization accessing our services.

“Services” include construction work, civil contracting, structural work, renovations, remodeling, project consultation, estimation, maintenance services, customer support, and all related offerings.

“Content” includes text, graphics, photographs, videos, designs, layouts, logos, documents, drawings, quotations, project information, and digital assets.

“WhatsApp Services” refer to communication conducted through the official Meta WhatsApp Business Platform.

“RCS Services” refer to communication delivered through Rich Communication Services supported by telecom operators and compatible devices.


3. Acceptance of Terms

By visiting our website, requesting quotations, engaging our services, submitting enquiries, signing project agreements, or communicating through our digital channels, you agree to comply with these Terms.

Your continued use of our services constitutes ongoing acceptance of these Terms, including any future revisions published by B J CONSTRUCTIONS.


4. Description of Services

B J CONSTRUCTIONS provides professional services including but not limited to:

  • Residential construction
  • Commercial construction
  • Renovation and remodeling
  • Civil contracting
  • Structural work
  • Interior and exterior development
  • Site inspection
  • Project consultation
  • Cost estimation
  • Construction project management
  • Maintenance and repair services
  • Customer support and after-service assistance

Service availability may vary depending upon project scope, location, legal permissions, workforce availability, material procurement, and operational capacity.

The Company reserves the right to modify, suspend, discontinue, or improve any service without prior notice.


5. Eligibility

To use our services, you represent and warrant that:

  • You are at least 18 years of age or legally competent to enter into contracts under applicable Indian law.
  • Information provided to B J CONSTRUCTIONS is accurate and complete.
  • You possess legal authority to engage us for the requested project.
  • Your use of our services complies with all applicable laws and regulations.

Businesses or organizations engaging with us confirm that their representatives possess appropriate authorization.


6. Account Registration

Certain online services may require submission of personal details, including:

  • Name
  • Mobile number
  • Email address
  • Project location
  • Billing information
  • Property details
  • Communication preferences

You agree to provide current, complete, and accurate information.

You remain responsible for maintaining the confidentiality of any account credentials, if applicable, and for all activities conducted through your account.

B J CONSTRUCTIONS reserves the right to suspend or terminate any account found to contain false, misleading, fraudulent, or unauthorized information.


7. User Responsibilities

Users agree to:

  • Provide truthful information.
  • Cooperate during project execution.
  • Obtain required governmental permissions where applicable.
  • Make timely payments according to agreed schedules.
  • Maintain respectful communication with Company representatives.
  • Avoid misuse of our website or digital communication channels.

Users shall not:

  • Upload malicious software.
  • Attempt unauthorized access to Company systems.
  • Misrepresent identity.
  • Violate intellectual property rights.
  • Send unlawful, offensive, defamatory, or fraudulent communications.
  • Interfere with website functionality.

Failure to comply may result in suspension or termination of services.


8. Payment & Billing Terms

Payment terms shall be governed by the quotation, invoice, work order, purchase order, or written agreement provided by B J CONSTRUCTIONS.

Unless otherwise agreed:

  • Payments must be made according to scheduled milestones.
  • Advance payments may be required before commencement of work.
  • Delayed payments may attract applicable interest or penalties.
  • Taxes including GST shall be charged where applicable under Indian law.
  • Additional work requested after project commencement may be billed separately.
  • Material costs may vary depending on market conditions.

Invoices become payable on the due date specified.

Failure to make timely payment may result in suspension of work until outstanding dues are cleared.


9. Subscription Renewal & Termination

Where B J CONSTRUCTIONS offers recurring maintenance, annual service contracts, or subscription-based support services, renewal shall occur in accordance with the agreed contractual terms.

Either party may terminate such arrangements by providing reasonable written notice unless otherwise specified in the applicable agreement.

The Company reserves the right to terminate or suspend services immediately if:

  • fraudulent activities are detected;
  • payments remain overdue;
  • legal violations occur;
  • misuse of Company services is identified; or
  • continuation of services becomes commercially or legally impracticable.

Termination shall not affect any accrued payment obligations.


10. Use of WhatsApp Official API & RCS

B J CONSTRUCTIONS uses the official Meta WhatsApp Business Platform and Rich Communication Services (RCS) solely for lawful customer communication.

Users who voluntarily provide their mobile numbers consent to receive communications such as:

  • quotation updates;
  • appointment confirmations;
  • project progress notifications;
  • service reminders;
  • invoice notifications;
  • customer support messages;
  • documentation requests;
  • verification messages;
  • promotional communications where consent has been provided.

All communications are intended to comply with applicable Meta Business Messaging Policies, WhatsApp Business Terms of Service, telecom regulations, and applicable Indian laws.

Users may opt out of non-essential promotional messages by notifying the Company through available communication channels. However, transactional or service-related messages necessary for project execution may continue where legally permissible.


11. Message Delivery & Compliance Policy

While B J CONSTRUCTIONS endeavors to ensure reliable delivery of digital communications, message delivery depends on factors beyond our control, including mobile network availability, internet connectivity, device compatibility, telecom operators, Meta systems, and third-party service providers.

Accordingly:

  • delivery times cannot be guaranteed;
  • delayed or failed delivery may occur due to technical reasons;
  • users should ensure that their contact information remains current and accurate; and
  • important contractual communications may also be delivered through alternative channels such as email, telephone calls, SMS, or written correspondence.

Users agree not to misuse our messaging channels for spam, unlawful communications, fraudulent activities, abusive language, or any conduct that violates applicable laws, Meta policies, or telecom regulations. B J CONSTRUCTIONS reserves the right to restrict or discontinue messaging services in the event of misuse.